REININGER Winery will accept for return wine and wine accessories that are defective or in error, and provide a replacement, or at our option, a full credit if we are notified within 7 days of receipt. Where an item is broken in transit, we will provide a replacement, or at our option, a complete credit. Please save all broken items until notifying REININGER Winery of breakage. REININGER Winery will cover all reasonable shipping costs in these cases.

REININGER Winery will provide a credit in the amount of the item cost, not including shipping, handling or return costs, for other wine accessories returned to us in resalable condition, if notified within 5 days of receipt and followed up within 15 days of purchase with return of the item(s). This credit is good for any item we sell, as long as other conditions of sale are met. Request for cash credit in such a case may incur a service charge, if approved.

Authorization for return must be requested within 5 business days of the receipt of an item. Contact us at info@reiningerwinery.com or (509) 522-1994 to receive authorization to return an item, before sending it. Return shipments should be made to:

      Reininger Winery
      5858 W Highway 12
      Walla Walla, WA 99362

Return by UPS (or USPS for shipments other than wine) is preferred.

Due to the perishable nature of wine that we sell and applicable laws, wine which has been properly identified can only be returned for a credit with previous authorization. Please direct related inquiries to info@reiningerwinery.com or (509) 522-1994.