Privacy Policy & Terms of Use

When accessing and using this website, you agree to the terms and conditions that follow, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree to or cannot abide by these terms and conditions, immediately cease using this website. BY ACCESSING AND USING THIS WEBSITE, YOU ARE AGREEING TO THESE TERMS OF USE AND OUR PRIVACY POLICY.

TERMINOLOGY

Throughout the website, the terms ” REININGER,” "Helix," "CPR," “we,” “us,” and “our” refer, as appropriate in the context, to REININGER Winery, LLC. 

LEGAL AGE REQUIREMENT

You are not permitted to view this website unless you are 21 years of age or older.  If you are younger than 21, please do not visit this website.  Your account may be deleted and your membership to our wine club(s) may be terminated without warning, if we believe that you are under 21 years of age.

Alcohol may only be sold and delivered to a person who is of legal drinking age.  By placing an order on this website, you represent to us that you are of legal drinking age and the person to whom any wine (or other alcoholic beverage) will be delivered is also of legal drinking age.  By placing an order, you further agree and consent to our age verification process.  

All states allowing alcohol shipments to consumers require a signature, at the time of delivery, from a person of legal drinking age. Proof of age must be produced. We comply with all federal, state, and local laws regarding sale of alcohol to minors.

PRIVACY

REININGER Winery LLC does not sell or rent customer information with other entities.

LINKS
This website may include links to other websites, some of them operated by third-parties. These links are provided as a convenience to you and as an additional avenue of access to the information contained therein. We have not reviewed all of the information on other websites and are not responsible for the content of any other websites or any products or services that may be offered through them. Third-party websites may contain information with which REININGER Winery LLC does or does not agree. Inclusion of links to other websites or references to unaffiliated products does not constitute an endorsement of the content or products of those linked websites or an association with those linked websites. Different terms and conditions may apply to your use of any linked websites. You should review the privacy policy, terms or use, and any other relevant policies of all linked websites.

PURPOSE OF THIS SITE
This website is operated for the purpose of providing general information about REININGER Winery LLC. REININGER Winery LLC products are sold only in compliance with the laws of the particular jurisdictions in which they are sold, or intended to be delivered to.

ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION ON THIS SITE
We are not responsible for inaccurate, incomplete, or out-of-date information on this website. The material on this website is provided for general informational purposes only and should not be relied upon or used as the sole basis for making decisions without consulting primary or more accurate, more complete, or timelier sources of information. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your responsibility to ensure that any products, services, or information available through the website meet your specific requirements. This website may contain certain historical information. Historical information necessarily is not current and is provided for your reference only. We reserve the right to modify the contents of the website at any time, but we have no obligation to update any information on this website. You agree that it is your responsibility to monitor changes to the website.

You understand that when using the website, you might be exposed to user generated content, and that we are not responsible for the accuracy, usefulness, safety, or intellectual property rights of or relating to such user generated content. You further understand and acknowledge that you may be exposed to user generated content that is inaccurate, offensive, indecent, or objectionable, and you agree to waive, and hereby do waive, any legal or equitable rights or remedies you have or may have against REININGER Winery LLC with respect thereto, and agree to indemnify and hold REININGER Winery LLC harmless to the fullest extent allowed by law regarding all matters related to your use of the website.

USE OF THIS WEBSITE AND ITS MATERIALS
This website (including all its contents) is the property of REININGER Winery LLC or its licensors and is protected by copyright, trademark, trade secret, and other laws of the United States and other countries. We authorize you to browse through the website and print and download copies of material on the website for your personal, noncommercial use only, so long as you do not remove any copyright, trademark, or other notices that appear on the material you print or download and you do not modify, copy, or post any of the material on any network or broadcast in any medium. You agree that you will not otherwise copy, display, or transmit any material on the website in any manner or medium. You also agree not to modify, sell, broadcast, distribute, or create derivative works of any material on the website in any manner or medium, including by uploading the material or otherwise making the material available on-line. All restrictions, rights granted by you, and all disclaimers and limitations of liability by us shall survive termination.

You may not use any computer program tools including, but not limited to, web spiders, bots, indexers, robots, crawlers, harvesters, or any other automatic device, program, algorithm or methodology, or any similar or equivalent manual process (“Tools”) to access, acquire, copy, or monitor any portion of the website or any content, or in any way reproduce or circumvent the navigational structure or presentation of the website or any content, to obtain or attempt to obtain materials, documents, or information through any means not purposely made available through the website. Tools that use the website shall be considered agents of the individual(s) who control or author them.

TRADEMARKS
This website features logos and other trademarks and service marks that are the property of, or are licensed to, REININGER Winery LLC. The website may also include trademarks or service marks of third parties. All of these trademarks are the property of their respective owners, and you agree not to use or display them in any manner without the prior written permission of the applicable trademark owner.

ORDER CONFIRMATION
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute an offer to sell. We reserve the right, at any time after receipt of your order, to accept or decline your order for any reason.

STATE LAW LIMITATIONS
In some instances state law regulates product availability and/or sets product purchase limitations, which may limit our ability to fulfill order requests. We may, at our discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by the same account and/or the same credit card, or orders that use the same billing and/or shipping address. In the event we change or cancel an order, we will attempt to notify you by contacting you via the telephone, e-mail, and/or billing address provided at the time the order was made.

SHIPPING LIMITATIONS
You may only purchase products and services that are delivered to or performed at an address located in the United States.  We are prohibited from shipping to certain states and we cannot ship to P.O. boxes.  UPS Ground is REININGER Winery LLC's third party carrier of choice.  You are responsible for all shipping charges unless we expressly agree otherwise.  Shipping charges will be calculated during the on-line ordering process.  Shipping and handling charges are nonrefundable unless we sent the wrong item.  If you select UPS Next Day Air as your carrier, you agree to pay all shipping charges, regardless of your wine club membership or purchase amount.

Each state that allows us to ship directly to consumers requires the signature, at the time of delivery, of a person of legal drinking age.  Failure to produce age verification upon request forfeits the right to receive the shipment until identification is produced.  In such circumstances, the order will be shipped back to us at your expense.

Wine is a perishable commodity.  Wine does not like extremes of temperature: hot humid summer and cold winter weather may adversely affect the condition of your wine during shipment.  REININGER Winery LLC is not responsible for and will not replace wine that is damaged by extreme weather conditions during shipment.  Risk of loss and title for items purchased from this Website pass to you upon delivery of the items to the carrier and you are responsible for filing any claims with carriers for damaged or lost shipments.  REININGER Winery LLC does not guarantee any particular delivery date and is not responsible for any delays.

CHARGES
For all charges for any products or services sold on the Website, REININGER Winery LLC will bill your credit card or alternative payment method offered by REININGER Winery LLC or our authorized third party vendor.  You agree to provide valid and updated payment information.  In the event legal action is necessary to collect on balances due, you agree to reimburse REININGER Winery LLC for all expenses incurred to recover sums due, including attorneys’ fees and other legal expenses.  You are responsible for purchase of, and payment of charges for, all Internet access services needed for use of this website and any and all fees charged to you by your financial institution related to the charges.

If you register for a Wine Club membership, you agree that REININGER Winery LLC will automatically bill you and you will be responsible for all fees associated with this membership, each time a shipment is made pursuant to that membership.  You may cancel your membership, and the associated charges going forward, at any time prior to a Wine Club shipment being made.  However, you may not retroactively cancel your membership after a shipment has been sent, and you remain responsible for the fees associated with that shipment. 

Payment obligations are non-cancelable and fees paid are non-refundable.  REININGER Winery LLC may suspend or terminate your account, in addition to other rights and remedies, if fees are past due.  You shall provide REININGER Winery LLC with written notice of any disputed charges within ten (10) business days of the date of the charge.  Notice of the dispute must provide in reasonable detail a statement of the basis for disputing the charge.

ERRORS ON OUR WEBSITE

Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and we reserve the right to modify any stated solicitation(s) for offers and to correct any errors, inaccuracies, or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, we will issue a credit to your credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account.

DISCLAIMERS
YOUR USE OF THIS WEBSITE IS AT YOUR SOLE RISK. THE WEBSITE, AND ANY ITEM OR SERVICE YOU PURCHASE THROUGH THE WEBSITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. WE RESERVE THE RIGHT TO RESTRICT OR TERMINATE YOUR ACCESS TO THE WEBSITE OR ANY FEATURE OR PART THEREOF AT ANY TIME. REININGER WINERY LLC EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND ANY WARRANTIES THAT MATERIAL ON THE WEBSITE IS NONINFRINGING; THAT ACCESS TO THE WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE; THAT THE WEBSITE WILL BE SECURE; OR THAT INFORMATION ON THE WEBSITE WILL BE COMPLETE, ACCURATE, OR TIMELY. IF YOU DOWNLOAD ANY MATERIAL OR PURCHASE ANYTHING FROM THIS WEBSITE, YOU DO SO AT YOUR OWN DISCRETION AND RISK. YOU ARE SOLELY RESPONSIBLE FOR ANY LOSS OR DAMAGE THAT RESULTS FROM THE DOWNLOAD OR PURCHASE OF ANY SUCH MATERIAL. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US OR THROUGH OR FROM THE WEBSITE SHALL CREATE ANY WARRANTY OF ANY KIND.

LIMITATION OF LIABILITY
REININGER WINERY LLC OR THIRD-PARTY CONTENT PROVIDERS DO NOT ASSUME ANY RESPONSIBILITY FOR AND WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR ANY OTHER DAMAGES RELATING TO OR RESULTING FROM YOUR USE OF OR INABILITY TO USE THIS WEBSITE (INCLUDING, BUT NOT LIMITED TO, PURCHASING ALCOHOL) OR FROM ANY ACTIONS WE TAKE OR FAIL TO TAKE ARISING OUT OF OR RELATED TO YOUR USE OF THE WEBSITE. THESE INCLUDE DAMAGES FOR ERRORS, OMISSIONS, INTERRUPTIONS, DEFECTS, DELAYS, COMPUTER VIRUSES, LOSS OF PROFITS, LOSS OF DATA, UNAUTHORIZED ACCESS TO AND ALTERATION OF YOUR TRANSMISSIONS AND DATA, AND OTHER TANGIBLE AND INTANGIBLE LOSSES. THIS LIMITATION APPLIES REGARDLESS OF WHETHER THE DAMAGES ARE CLAIMED UNDER THE TERMS OF A CONTRACT, AS THE RESULT OF NEGLIGENCE OR OTHERWISE, AND EVEN IF WE OR OUR REPRESENTATIVES HAVE BEEN NEGLIGENT OR HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. CERTAIN LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES; IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS MAY NOT APPLY, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

INDEMNIFICATION
YOU AGREE TO DEFEND, INDEMNIFY AND HOLD REININGER WINERY LLC AND THEIR RESPECTIVE OFFICERS, AGENTS, PARTNERS, AND EMPLOYEES, HARMLESS FROM ANY LOSS, LIABILITY, COST, EXPENSE, CLAIM, OR DEMAND, INCLUDING WITHOUT LIMITATION, REASONABLE ATTORNEYS’ FEES, DUE OR RELATING TO, OR ARISING OUT OF YOUR USE OF THE WEBSITE IN VIOLATION OF THESE TERMS AND/OR ARISING FROM A BREACH OF THESE TERMS AND/OR ANY BREACH OF YOUR REPRESENTATIONS AND WARRANTIES SET FORTH HEREIN. NOTWITHSTANDING ANYTHING HEREIN TO THE CONTRARY, WE RESERVE THE RIGHT TO EXCLUSIVELY DEFEND AND CONTROL ANY CLAIMS ARISING FROM THE ABOVE AND ANY SUCH INDEMNIFICATION MATTERS AND THAT YOU WILL FULLY COOPERATE WITH US IN ANY SUCH DEFENSES.

JURISDICTION
REININGER WINERY LLC is headquartered in Walla Walla, WA in the United States of America, and this website is operated in the United States. The laws of the State of Washington govern these Terms of Use and your use of the website. We recognize that it is possible for you to obtain access to this website from any jurisdiction in the world, but we have no practical ability to prevent such access. If any material on this website, or your use of the website, is contrary to the laws of the place where you are when you access it, the website is not intended for you, and we ask you not to use the website. You are responsible for informing yourself of the laws of your jurisdiction and complying with them.

DISPUTE RESOLUTION
All disputes arising out of your use of the website or the parties’ relationship hereunder shall be resolved by final and binding arbitration in Walla Walla, Washington in accordance with the Commercial Arbitration Rules of the American Arbitration Association. Arbitration as provided herein shall be the exclusive remedy for all claims and disputes. Judgment upon any award rendered by the arbitrator(s) may be entered in any State or Federal court having jurisdiction thereof. The expenses of the arbitration shall be borne equally by the parties. Any claim shall be arbitrated on an individual basis and shall not be consolidated with any claim of any other party whether through class action proceedings, class arbitration proceedings, or otherwise. Notwithstanding the foregoing, you agree that we may bring suit in court to enjoin your infringement or other misuse of intellectual property rights.

WAIVER
Our failure to exercise or enforce any right or provision of this agreement, at any time or for any period of time, shall not be construed to be a waiver of that right or provision, or of the right thereafter to enforce that right or provision. If any provision of these terms is found by a court of competent jurisdiction to be unenforceable or invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of these terms shall remain in full force and effect.

CHANGES TO THESE TERMS
We reserve the right, at our complete discretion, to change these terms and conditions at any time by posting revised terms on the website. It is your responsibility to check periodically for any changes we may make to these terms and conditions. Your continued use of this website following the posting of changes to these terms or other policies means you accept the changes.